New Patients
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New Patients
New patients should bring their photo ID and insurance cards to the office. We recommend new patients to complete the intake forms prior to their appointments.
Cancellation Policy
Marmur Medical is committed to providing all of our patients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen.
We require a notice prior to cancelling or rescheduling an appointment. Monday appointments should be notified by noon on the previous Friday. Cancelling or rescheduling your appointment within 48-hours of the scheduled time may result in a $50 cancellation fee for non-cosmetic appointments or 50% of the fee for the scheduled cosmetic procedure(s). If you are unable to give sufficient notice or miss an appointment, a cancellation fee may automatically be billed to your account. The cancellation fee is non-refundable. By making an appointment with us, you are agreeing to this policy.
Our practice accepts most major insurance plans for evaluation and treatment of medical conditions. Please note that we DO NOT accept any insurance plans obtained through the New York Health Exchange.
For your convenience, we accept the following insurances…
Aetna, Cigna, Empire Blue Cross Blue Shield, Medicare, Oxford, United Healthcare.
Attaining referrals is the responsibility of the patient. If a claim is denied due to a missing or an invalid referral, the patient is responsible for the cost of the visit.
CareCredit is a health, wellness and personal care credit card that gives you the ability to finance over time. During your initial consultation, we will review financing options with you. Click here to learn more about CareCredit.
Your Consultation
When you look in the mirror, what would you most like to change? It’s difficult to see yourself objectively, so that can be a difficult question, but it’s one that you need to be ready to answer when you’re speaking with your dermatologist. Bring a flattering photograph of yourself from five or ten years ago, if you like — this can be a great tool for conveying your goals.
Figure out the amount that you’re prepared to spend, and do your homework on the current costs of various procedures. (Remember that many, such as peels and laser treatments, require a series of appointments.) Once you decide on a potential course of action, ask your doctor if it’s realistic to accomplish within your budget.
It’s important to understand the limitations of what these procedures can do. We can’t achieve total transformation, nor do we want to. Our goal is to capture your own individual beauty and enhance it in subtle ways, to make you look fresher and more youthful — not to completely change your face.
Your fears probably fall into one (or both) of two categories. The first can be summed up as “duck lips and a frozen face” — many people are terrified that they’re going to end up looking like an alien or a plastic mask. That is not where we’re going to take you! Part of our role as dermatologists is to act as a voice of reason, advising patients when to back off and do less in order to achieve natural-looking results. The second common concern is the fear of pain, and the consultation is the perfect time to bring this up. When we understand your fears, we can reassure you and help prepare you, all so that we can provide the best possible care.
Preparing For Your Procedure
Before any procedure, discontinue the use of chemicals on your skin for three days ahead of time; that means retinoids, acids, scrubs, benzoyl peroxide, cosmeceuticals, and chemical sunscreens (switch to mineral ones). Take off any makeup before the procedure. If you are prone to herpes, fever blisters, or any kind of infection on your face (even acne), treat it with the Valtrex/valacyclovir before and after your procedure, since any treatment can cause stress to the skin that may trigger a flare-up.
Three to six days prior to treatment, patients should avoid agents with anti-coagulative potential to further help reduce the risk of significant bruising after hyaluronic acid injection. This includes avoidance of aspirin (unless therapeutically indicated otherwise) and non-steroidal anti-inflammatory drugs, as well as supplements such as vitamin E, fish oil, mega-3 fatty acids, garlic, Ginkgo biloba, ginger, ginseng, glucosamine, kava kava, celery plant, and green tea, all of which can interfere with platelet adhesion and/or coagulation and further increase the risk of bruising.
Lasers zone in on darker pigment in your skin, so a tan (even from a self-tanner) can affect the outcome of the procedure and perhaps cause side effects such as post-inflammatory hyperpigmentation. You should not have a tan, and stop using self-tanner at least two weeks beforehand.